Shipping policy

Processing Time

All orders are processed within 1–3 business days.
You will receive a confirmation email once your order has been shipped.

Please note that processing time is separate from shipping time.

Shipping Time (United States)

Estimated delivery time: 7–12 business days after dispatch.

Delivery times may vary slightly depending on location, carrier conditions, and peak seasons.

Delivery times may vary slightly for Canada due to customs processing

Shipping Time (Europe)

Estimated delivery time: 5–10 business days after dispatch.

Shipping Time (Rest of World)

Estimated delivery time: 7–15 business days after dispatch. Delivery times may vary slightly depending on location, carrier conditions, and peak seasons.

Customs and import fees may apply for international orders.

Product Availability

Some products are available only within the European Union (EU). Customers will only be able to purchase eligible products for their selected shipping destination.

Order tracking - All orders include tracking information.

Once your order has shipped, you will receive a tracking number via email.

Please allow 2–4 days for tracking updates to appear in the carrier system.

Shipping Fees

Selected products may qualify for free shipping. Any applicable shipping costs will be displayed at checkout before payment.

Customs & Duties

For US orders, no additional customs fees are required upon delivery.

Shipping Delays

While we strive to meet estimated delivery times, delays caused by carriers, customs, weather, or peak periods are outside of our control.

If your order has not arrived within the estimated delivery timeframe, please contact our support team at support@valentogear.com.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

ValentoCo™

SWEDEN

Currency

Shipping policy