Refund & Return Policy

30-Day Return Window

We offer a 30-day return window from the date of delivery.

To qualify for a return, items must be:

-Unused

-Unwashed

-In original condition

-In original packaging

We reserve the right to refuse returns that do not meet these conditions.

Return Shipping Responsibility

Customers are responsible for return shipping costs.

Original shipping fees are non-refundable.

We do not provide prepaid return labels unless the item is defective or incorrect.

International Returns

As we ship internationally, customers are responsible for arranging and covering return shipping.

We recommend using a tracked shipping service, as we are not responsible for lost return packages.

Used Items

Used, worn, or damaged items not caused by manufacturing defects are not eligible for return.

Pet hair, odor, or signs of wear will result in refusal of the return.

Defective or Incorrect Items

If you receive a defective or incorrect item, contact us within 5 days of delivery with:

-Order number

-Clear photos of the issue

Approved claims will receive a replacement or refund at our discretion.

Order Cancellations

Orders may be canceled within 12 hours of purchase.

Once processing has begun, orders cannot be canceled.

Refund Processing

Refunds are issued to the original payment method within 5–10 business days after approval.

Chargebacks & Fraud

We reserve the right to dispute chargebacks in cases of confirmed delivery with valid tracking information.